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Shipping Costs

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SHIPPING OPTIONS, TIMES AND COST

All orders ship within 1-3 business days from the order date . Delivery times vary depending on the shipping option selected during checkout. Please note that available shipping methods may vary depending on the destination country. Also, remember that it's not possible to change the delivery option after placing your order.

Shipping times may be delayed due to holidays. Products will be delivered within 30 calendar days, as required by law. In case of problems or non-receipt of your order, please remember to contact customer service within 30 days of shipment for assistance; otherwise, we cannot guarantee a refund and/or reshipment.

 

 

STANDARD SHIPPING 

Currently, standard shipping is not available for shipments to the United States and non-European countries.

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Delivery times

Orders ship within 1-3 business days from the order date.
If you choose the standard option, your order will be delivered within 3-10 business days from the shipping date. Delivery times may vary depending on the destination country.

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Delivery method

When selecting standard shipping, the courier will attempt to obtain a signature from someone present at the specified address on the day of delivery. If no one is present to sign for the package, FedEx will leave it in a secure location without requesting a signature .

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Shipping costs
may vary by country. Please note that once you reach a specific threshold (subject to variation by country), you will be eligible for free shipping, only if you choose the standard shipping option.
 

  • Belgium and France : 5 EUR / Free for orders over 50 EUR

  • Germany : 5 EUR / Free for orders over 60 EUR

  • Netherlands : 5 EUR / Free for orders over 60 EUR

  • Spain : 5 EUR / Free for orders over 60 EUR

  • Other European countries : 5 EUR / Free for orders over 100 EUR

  • United Kingdom : £4.95 / Free over £70 (Total amount due includes all applicable taxes and customs charges.)

  • Switzerland : 5 CHF / Free for purchases over 100 CHF (The total amount due includes all applicable taxes and customs fees.)

 

EXPRESS SHIPPING

Express shipping is available to all countries we ship to.

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Delivery times

Orders ship within 1-3 business days from the order placement date.
If you choose the express option, your order will be delivered within a maximum of 2 business days from the shipping date. Delivery times may vary depending on the destination country. Orders to the United States take 3-4 business days.

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Delivery method

If you are not present at the time of delivery, the courier will make another attempt or leave a notice with instructions to reschedule the delivery or pick up the order at a Service Point.

 

Shipping costs
may vary by country. Please note that upon reaching a specific threshold (subject to variation by country), you may qualify for a discount on express shipping.
 

  • Belgium and France : 9 EUR / Free for orders over 80 EUR

  • Italy : 9 EUR / 3.95 EUR above 100 EUR

  • Germany : 9 EUR / 3.95 EUR above 100 EUR

  • Netherlands : 9 EUR / 3.95 EUR above 100 EUR

  • Spain : 9 EUR / 3.95 EUR above 100 EUR

  • Other European countries : 9 EUR / 3.95 EUR above 100 EUR

  • United Kingdom : £9 / £3.95 over £90 (Total amount due includes all applicable taxes and customs charges.)

  • United States : $12 / Free for orders over $200 (Total payment includes all applicable taxes and customs fees.)

  • Switzerland : 12 CHF / 8 CHF above 120 CHF (The total amount due includes all applicable taxes and customs fees.)

  • Non-European countries : 15 EUR / 8 EUR above 150 EUR. Shipping costs and thresholds may vary depending on the destination country.

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We remind you that if you choose to customize your order delivery via ODD and/or authorize the courier to deliver the package without a signature and leave it unattended (for example, in the mailbox, in the garden, outside your front door, etc.),  we are not responsible for any theft and/or loss of the package and, in any case, we cannot guarantee a refund or a new shipment.

If the package shows  obvious signs of tampering upon delivery by the courier, it is advisable to accept the delivery with reservation.  Otherwise, we cannot guarantee that complaints reported at a later date will be accepted.

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