Privacy Policy

Last Updated: October 20, 2025

INTRODUCTION

DALHA (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our online clothing store.

By using our website, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT ABOUT YOU

When you visit our store, we may collect the following types of information:

Personal Information: Name, email address, billing/shipping address, phone number, and payment details when you place an order.
Account Information: Login details if you create an account with us.
Order Information: Details about the products you purchase.
Technical Data: IP address, browser type, device information, and cookies to improve your shopping experience.
Marketing Preferences: Your subscription to newsletters, promotional offers, and communications.

HOW USE YOUR INFORMATION

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your purchases, account, or customer support inquiries.
To send you updates, promotions, or offers (if you have opted in).
To personalize your shopping experience and improve our website.
To comply with legal and tax obligations.

SHARING YOUR INFORMATION

We do not sell your personal information. However, we may share your data in the following circumstances:

Service Providers: With payment processors, shipping carriers, and IT providers to complete your order.
Legal Compliance: If required by law, regulation, or legal request.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

COOKIES & TRACKING TECHNOLOGY

We use cookies and similar technologies to:

Keep your shopping cart updated.
Remember your preferences.
Analyze site traffic and improve performance.

You can control cookies through your browser settings, but disabling them may affect your shopping experience.

YOUR RIGHTS

Depending on your location, you may have rights under privacy laws, including the right to:

Access, update, or delete your personal data.
Withdraw consent to marketing communications.
Request a copy of the information we hold about you.

To exercise your rights, please contact us at dalhadesigns@gmail.com

CHILDREN's PRIVACY

Our store is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it immediately.

DATA RETENTION

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

SECURITY

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.